Frequently Asked Questions

WHERE DOES MATTS EXPRESS TRAVEL?

Matt's drivers will hotshot to anywhere in Canada providing there is road access to the site in question. From gas compression sites deep in the wilderness to downtown Toronto. We will go wherever you send us.

I AM INTERESTED IN THE RATES FOR USING MATT’S EXPRESS.  HOW DO I GET A RATE SHEET ?

You can download a rate sheet from our website or you can call our 24-hour number and have one of our agents fax or email a copy of our rates to you.

How long doES Matt’s express stay open?

Although we have regular office hours (7am-6pm, Mon to Fri) there is always someone available to answer your call 24-hours a day, 365 days a year.  We do not use an answering service or system to maintain our business. When you call us you will always have a real human being to talk to about your order.

What type of equipment does matt’s express OPERATE?

Our fleet is constantly expanding. We do have a number of flat deck trucks and trailers of various sizes as well as a variety of pickup trucks with and without pipe racks. We now provide our own line haul service from Edmonton to Grande Prairie, Alberta.

How do I start using Matt’s?

It is quite simple, actually. Just call our 24-hour service number at 780-944-1582 and anyone who answers can help you set up an account within minutes. We can have one of our contract drivers or our customer service representative drop off a book of waybills and a rate sheet to help get you started.

DOes MATT’S EXPRESS USE GPS IN IT’S OPERATIONS?

Yes, we have GPS capabilities with some of our units. However, not all of our contractors are GPS capable as of yet. If, for any reason, you require a GPS equipped unit for your order please tell the customer service representative when you call in your order.

Do you transport food items?

Unfortunately due to the nature of regular shipments on our vehicles, we cannot transport any food items fit for human consumption.

WHY SHOULD I USE MATT’S?

In addition to the reasons already stated, we constantly try to go beyond normal expectations. We offer a more personal touch and are completely upfront with our customers. References are gladly provided upon request.

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